Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to ASTRAEON. These Terms of Service govern your access to and use of our website, products, and services. References to “we,” “us,” and “our” mean ASTRAEON. Our store is powered by Shopify, which provides the ecommerce platform that enables us to sell our products.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy available on the ASTRAEON website. If you do not agree, do not use our Services.


ELIGIBILITY AND ACCOUNT

You must be at least the age of majority in your place of residence to use our Services. You agree to provide accurate and complete information and to keep your account credentials secure. You are responsible for all activity under your account. Accounts may not be transferred or shared.


PRODUCTS AND AVAILABILITY

Product images and descriptions are provided for reference only and may vary based on device or display settings. We do not guarantee that product appearance will exactly match what is shown online.

We reserve the right to modify, limit, or discontinue any product at any time without notice.


ORDERS AND PAYMENT

Placing an order constitutes an offer to purchase. We may accept or decline any order at our discretion. Orders are not confirmed until payment is successfully processed and accepted.

Prices may change without notice and do not include taxes, shipping, or customs fees unless stated. You agree to provide valid payment information and authorize us to charge the total order amount.

Returns and exchanges are handled according to our Refund Policy available on the ASTRAEON website.


SHIPPING

Delivery times are estimates only and not guaranteed. Once an order is handed to the carrier, risk of loss transfers to you. We are not responsible for delays caused by carriers, customs, or events beyond our control.


INTELLECTUAL PROPERTY

All content on the Services including text, images, branding, and design is owned by ASTRAEON or its licensors and is protected by intellectual property laws. You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.


THIRD PARTY SERVICES

Our Services may include tools or links provided by third parties. We are not responsible for third party content, services, or websites. Your use of third party services is at your own risk.


FEEDBACK

Any feedback or content you submit may be used by ASTRAEON for any lawful purpose without compensation. You confirm you have the rights to submit such content and that it does not violate any laws or third party rights.


PROHIBITED USE

You agree not to misuse the Services, violate laws, infringe intellectual property, submit malicious code, or engage in abusive or fraudulent behavior. We may suspend or terminate access for violations.


DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.


LIMITATION OF LIABILITY

To the fullest extent permitted by law, ASTRAEON shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.


INDEMNIFICATION

You agree to indemnify and hold harmless ASTRAEON and its partners from any claims arising out of your use of the Services or violation of these Terms.


TERMINATION

We may terminate or suspend access to the Services at any time without notice. Provisions that by their nature should survive termination will remain in effect.


GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where ASTRAEON is headquartered. You consent to exclusive jurisdiction in those courts.


CHANGES TO TERMS

We may update these Terms at any time by posting changes on our website. Continued use of the Services constitutes acceptance of the updated Terms.


CONTACT

Questions about these Terms should be sent to:

ASTRAEON
support@astraeon.com